Hot News

Hot Water 911 is in WISCONSIN!

Hot Water 911 is pleased to announce that, in addition to our flagship Chicagoland service area, we are now also serving the water heater needs of Northeast Wisconsin. Our lead technician, Dan, has moved with his family to Appleton, Wisconsin and is loving the people he has met and worked with already.

If your business or home is in the Fox Valley, Fond du Lac or Door County area and you have a question about your water heater, give Hot Water 911 a call at 800-464-6892.

We are always happy to help.

Water Heater Leaks Celebrate Fix a Leak Week

Repaired water heater leaks everywhere, CELEBRATE!

I know, I know. If you look hard enough there are weeks or days that honor everything! Did you know that April 2nd is National Peanut Butter & Jelly Day? Really! It is! And so, it would seem that if PB&J can have its own day, why shouldn’t leaks? Right?

Right!

So, in an effort to help this information leak out, we’re here to help celebrate Fix a Leak Week March 18-24, 2019. Water Sense in partnership with the Environmental Protection Agency (EPA) has declared Fix a Leak Week to create water and water conservation awareness. To me, the most compelling statement on the Fix a Leak Week site is that “Nationwide, more than 1 trillion gallons of water leak from U.S. homes each year. “ You can read the entire article here.

Fix a Leak Week is a perfect opportunity for you to check out your home and business water connections. Take a peek at the plumbing, the connections for your dishwasher and clothes washer and, of course, your water heater. Look for signs of water heater leaks and commit to correcting the problem. If you find that your water heater is leaking, call your water heater expert to assess the situation and repair the cause of the leak.

Truth is, Hot Water 911 is very glad to know that there is a week that celebrates water and encourages awareness of our water use. If we all just take a moment to correct small leaks in our homes and businesses, we can be part of the solution rather than being part of the problem. Call Hot Water 911 at 1-800- GO HOT WATER (1-800-464-6892) if you have questions about water heater leaks. Water heaters are what we do and we do them well!

And…Happy Fix a Leak Week!

WATER HEATER LOVE STORIES

February is traditionally the month of LOVE.

But it is also the month of extremes in weather and temperatures. One day it is -30 degrees and a few days later it is +40 degrees.

And water heaters can be affected by these extremes in temperatures.

Freeze ups and thaws are hard on pipes, HVAC and water heaters. February is the month to show your water heater a little love. When you find yourself snowed in, make sure to run outside to clear the snow away from your air intake vent so that it doesn\’t get blocked with snow. When the polar vortex blows your way, keep a trickle of water running in all of your faucets to decrease the chance of your pipes freezing.

If you have any questions about other ways to show your water heater some love during this challenging weather, be sure to give us a call at 800 GO HOT WATER. We are always happy to help you.

Because HOT WATER 911 LOVES water heaters.

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What Did We Do Before Water Heaters?

How water was heated back in the day

Baby, it\’s COLD outside and weather like this always makes me appreciate water heaters and the fact that I have hot water with the turn of a spigot.

So, how DID people heat their water before water heaters?

Well, typically the water was heated over a wood fire or on a stove that was either coal or wood-fired. During the Industrial Revolution, some cities had a gas works that gasified coal for the production of \”natural\” gas, which could then heat the water buckets.

In rural areas, heating water was a process…especially in winter. During winter, water was obtained from snow melted on the stove. So, first, the snow was heated to get water, and then the water was heated to get enough for washing and rinsing dishes and leftover water was used for a bath. Two pans were always on the wood stove, one melting and the other heating.

And now?

We have water heaters! And the technology keeps getting better and better. And Hot Water 911 is here to help you when your water heater isn\’t working properly.

What can you do?

Be prepared! Know who to contact when your water heater is not working. Have your back up plan ready. That’s where Hot Water 911 comes in. We are your 24/7/365 water heater repair service. Water heaters are all we do. And emergencies are what we excel in. Keep our number handy for those unexpected water heater emergencies. Know that we will do everything in our power to keep you and/or your business’s hot water needs working. Here’s the number to know:

1-800-GO HOT WATER

Hot Water 911 New Years Resolutions

Happy New Year from the team at Hot Water 911! We’ve put our heads together in the last few weeks to prepare a list of New Years Resolutions that will help us to make 2019 one of the best years ever. The resolutions that we came up with will enhance our personal growth as well as continue to nurture our customer centered philosophy at Hot Water 911. Here’s what we came up with for 2019:

New Years Resolutions

Continue to treat our valued customers with respect and kindness
Remember that our customer’s emergency becomes OUR emergency
Listen to our customers, listen to our team members, listen to our family, listen to our vendors. Basically, LISTEN!
Be mindful of people’s time.
Drive with caution and awareness and be mindful of others safety.
Offer our customers the highest level of service to resolve their water heater issues
Practice integrity and compassion. ALWAYS.
Be respectful of the people you meet in life. Everyone has a story.

As we reviewed the list that we had come up with, there seemed to be a theme of kindness, respect and integrity. The New Years resolutions that we put out there for the Hot Water 911 team to practice are resolutions that we can ALL practice in our daily lives. Let’s all try to make 2019 a fabulous year for all of the lives that we touch.

HAPPY NEW YEAR FROM HOT WATER 911

5 Simple and Effective Water Heater Tips to Keep Your Holidays Merry and Bright

Oh the weather outside might be frightful but inside your water heater is delightful….because you followed these five simple tips to keep your water heater healthy!

At Hot Water 911, nothing makes us sadder than knowing someone’s holiday plans are ruined because they had issues with their water heater. And while we love that we can help you when you call us, the fact that you experienced (sometimes) unnecessary water heater stress makes us feel badly for you. So, in an effort to keep your holidays merry and bright, let’s go over a few things that you can do to make sure your water heater stays safe and doesn’t fail you.

Keep all solvents, paints and flammables out of the room that your water heater occupies
Never set your water heater higher than “Medium” (about 120 degrees)
Make sure you have a CO sensor near the water heater
If your water heater makes a knocking sound when on, call your water heater repair company (usually indicates a scaled up water heater)
Get your water heater professionally maintained and serviced once a year by your water heater repair company

When you follow these 5 simple and effective water heater tips to keep your holidays merry and bright, your family and loved ones will be safe and enjoy the benefits of a healthy water heater! If you have any questions about your water heater, call Hot Water 911 at 1-800-GO HOT WATER or email us at info@HotWater911.com

Happy Holidays from Hot Water 911!

Some Like it Hot

When it comes to comfort, health, and safety, there is no question about it…

Some like it hot!

Of course, we are talking about water.

HOT water!

In our day to day personal and professional lives, we tend to take the presence of water for granted. And we definitely take the presence of HOT water in our lives for granted! Until that is, we don’t have HOT water. Until we turn on the shower and are greeted by icy cold water. Until we turn on the sinks in our restaurant and cold water pours out. Until we get to work at the dialysis center and find that we are out of hot water.

Suddenly, hot water becomes not only a necessity but a priority. For businesses whose existence relies on the presence of hot water, being without hot water can be devastating.

What to do?

1-800-GO HOT WATER

Want a sticker with Hot Water 911‘s contact information for your water heater? No problem. Call us at 1-800 Go Hot Water or email us at info@HotWater911.com and we would be happy to send a sticker your way! Because, after all… some like it HOT…water that is!

Our Commitment to YOU!

Some people have trouble making a commitment. It’s too scary for them to make promises they are afraid they won’t be able to keep. That’s not the case with Hot Water 911!

Hot Water 911 is committed to you!

Because Hot Water 911 is the emergency water heater repair Chicago relies on, we have to be committed to you! We have to be willing to answer your calls, respond to your emergencies, have the parts that your water heater needs and provide excellence in our service to you. And if sometimes that means we need to pursue the problem further or order parts that are unique, then so be it. Because, at the end of the day…

You matter to us!

So, if you like a water heater repair and maintenance company that isn’t afraid of commitment, then you’ve come to the right place. Hot Water 911 makes commitment their business!

If you have a question or problem with your water heater, give Hot Water 911 a call at 1-800-GO HOT WATER.

Kindness Matters

We hear an awful lot about what is wrong with the world lately and that makes us sad at Hot Water 911. I’m pretty sure it makes you feel dejected as well. So, we thought we would share a little bit of goodness. A customer took the time to sit down and write a review AND write a letter to Hot Water 911. Not just any letter, mind you. A letter written to commend one of our excellent service technicians. A letter that reminds us that…

Kindness Matters

Hot Water 911 prides itself in providing exceptional customer care and we accomplish this in large part through our dedicated office staff and our incredible factory trained technicians. We get our fair share of “atta boys” each week. We do everything in our power to make our customers happy because when they are pleased, we feel proud. It isn’t often, though, that someone actually takes the time to write a detailed and kind letter sharing their positive experiences with us. We shared the review with our technician Dan, but, we also wanted to share the love here on our website.

Paying it Forward

Because we experienced such a good feeling upon receiving this complimentary letter, Hot Water 911 is committed to paying the good feelings forward. We are making a concerted effort to be mindful of expressing and sharing positive feedback with our vendors and customers, friends and family. It’s too easy to pass up opportunities for kindness and, in this chaotic world, we need to stop and share the love.

Thank YOU!

So, thank YOU for helping to make our day and for allowing us into your lives to help with your water heater issues. We are grateful for your trust and confidence and we will always try to never let you down. Thank you to the best office staff ever….without Greg, Krista, Bob and Pat, Hot Water 911 wouldn’t be here. Thank you to the most loyal group of technicians…without Greg, Dan, Jeromy and Michael, there would be no Hot Water 911. And thank you Chuck L. for taking the time to write such a kind review and for reminding us of the importance of those two powerful words….thank you!

Chicago’s Emergency Water Heater Repair Service

At Hot Water 911 , we call them like we see them. We are Chicago’s emergency water heater repair service…we are the company you call when you water heater fails you whether it is in your home or at your place of business. And you know what makes us Chicago’s premier emergency water heater repair service?

Dedication: We have been doing water heaters for over 30 years. Water heaters are all we do and we are passionate about them.
Parts: We have the largest inventory of most water heater manufacturers parts in our large fully stocked warehouse so, most often, you won’t hear “we have to order that part” because…we have it!
Trained Technicians: All of our technicians are factory trained for all of the major water heater manufacturers including tankless. So, when you call Hot Water 911, you know that you will get exceptional service from a highly trained and competent technician

We take being Chicago’s emergency water heater repair service very seriously. When you call us, YOUR emergency becomes OUR emergency.

If you have any questions or problems with your water heater, give Hot Water 911 a call at 1-800-GO HOT WATER!

And remember, help is on the way!